AI Employee for Electrical Contractors
Electrical emergencies are safety emergencies. A sparking outlet, a dead panel, a downed line—callers won't wait and won't leave voicemail. Vox is an AI receptionist for electricians that answers every call, triages by urgency, and dispatches your on-call tech 24/7.
Listen to a sample call
Your electricians are on ladders, inside panels, or pulling wire. They can't stop to answer the phone. Calls go to voicemail. Customers call the next electrician.
A commercial panel failure affecting an entire office building needs a different response than a homeowner wanting a ceiling fan installed. Generic answering services can't tell the difference.
Sparking outlets, burning smells from panels, flickering lights with a hot breaker—these are fire hazards. Callers need immediate confirmation that help is coming, not a voicemail box.
Every call answered in under 1 second. A total power outage at midnight gets handled with the same professionalism as a panel upgrade estimate at 2 PM. No hold queues. No missed calls.
Vox determines urgency from the conversation. Sparking outlet or burning smell? Immediate escalation to your on-call electrician. EV charger installation? Booked into your next available slot.
Vox verifies the caller's zip code against your coverage area in real time. No more sending a tech 45 minutes outside your zone for a $200 outlet repair.
Vox pushes job details directly into ServiceTitan, Housecall Pro, Jobber, or your scheduling platform. Structured tickets with customer info, issue type, and urgency land instantly.
Define your services (panel upgrades, rewiring, EV chargers, troubleshooting), service area by zip code, business hours, and escalation rules for safety emergencies vs. routine work.
Route after-hours calls to Vox, or use Vox as your primary answering layer so your techs can focus on the job in front of them instead of answering calls from a crawl space.
Every call produces a structured job ticket: customer name, address, issue description, urgency level, residential or commercial, preferred time. It lands in your dispatch software instantly.
Storm season, new construction booms, or a viral neighborhood referral. When call volume surges, Vox handles 10 simultaneous calls as easily as 1. No seasonal office staff needed.
The average electrical service call is worth $300–$600. Emergency calls with after-hours premium rates run $500–$1,200. Traditional answering services at 400 calls/month: $2,400–$4,000/month.
One emergency call saved per week at $750 average = $3,000/month in recovered revenue. Vox pays for itself in the first week.
Listen to a sample call